b333 Privacy Policy —
Your Data, Your Rights

Welcome to the b333 Privacy Policy. b333 is an online betting and gaming platform operated at b333.one, built specifically for players in Bangladesh. This policy explains how b333 collects, uses, stores, and protects your personal data when you visit our website, register an account, make deposits or withdrawals, or use any feature of the b333 platform including the mobile app.

Privacy at b333 is not an afterthought — it is built into how we operate. We believe every Bangladesh player deserves to know exactly what happens to their data. This policy is our commitment to full transparency. We don't hide anything in small print, and we don't use your data in ways you haven't been told about.

This Privacy Policy applies to all users of b333, including registered players, visitors browsing the site without an account, and anyone accessing the platform via the b333 mobile app. By continuing to use b333 after any update to this policy, you confirm your acceptance of the updated version.

b333 collects personal data in two ways — information you provide directly when registering or using the platform, and information collected automatically when you interact with the site or app. Here is a full breakdown of what we collect and why:

b333 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. We do not collect financial data beyond what is necessary to process your bKash or Nagad transactions.

Every piece of data b333 collects is used for a specific, legitimate purpose. We do not use your data for anything beyond what is described in this policy. Here is how your personal data is used across the b333 platform:

• Account management: To create, maintain, and secure your b333 account, including verifying your identity and age before your first withdrawal.
• Payment processing: To process deposits and withdrawals via bKash and Nagad, and to verify that transactions are made from accounts registered in your name.
• Customer support: To respond to your queries, resolve disputes, and provide technical assistance via live chat or email.
• Security and fraud prevention: To detect and prevent fraudulent activity, unauthorised account access, and prohibited conduct as defined in our Terms and Conditions.
• Responsible gaming: To monitor gameplay patterns and identify players who may need support, and to apply deposit limits or self-exclusion measures when requested.
• Platform improvement: To analyse how players use b333 so we can improve the platform, fix bugs, and develop new features that Bangladesh players will find useful.
• Promotions and communications: To send you information about bonuses and promotions that you have opted into. You can opt out at any time via your account settings.
• Legal compliance: To meet our obligations under applicable laws, including anti-money laundering requirements and age verification regulations.

b333 processes your personal data on the following legal grounds, depending on the purpose of the processing:

• Contract performance: Processing your registration data, payment data, and account activity data is necessary to fulfil our contract with you as a b333 player.
• Legal obligation: Processing identity and age verification data is required to comply with applicable laws, including anti-money laundering and responsible gaming regulations.
• Legitimate interests: Processing device data and usage data for fraud prevention and platform security is in the legitimate interests of b333 and all players on the platform.
• Consent: Processing your contact data for promotional communications is based on your consent, which you can withdraw at any time via your account settings.

Where b333 relies on your consent to process data, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing carried out before the withdrawal.

b333 does not sell, rent, or trade your personal data to any third party. We share data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors (bKash, Nagad): Your registered mobile number and transaction reference are shared with bKash or Nagad solely to process your deposit or withdrawal. b333 does not store your mobile wallet PIN or full transaction history beyond what is needed for our records.
• Identity verification services: If you are required to complete identity verification, your name, date of birth, and national ID details may be shared with a third-party verification provider. This provider is contractually bound to use your data only for verification purposes.
• Legal authorities: b333 may disclose personal data to law enforcement or regulatory authorities if required to do so by law, or if we believe disclosure is necessary to prevent fraud, money laundering, or other illegal activity.
• Business transfers: In the event that b333 is acquired by or merged with another entity, your personal data may be transferred as part of that transaction. You will be notified in advance if this occurs.

b333 uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. Here is a breakdown of the types of cookies b333 uses:

• Essential cookies: Required for the platform to function. These keep you logged in during your session and remember your language and display preferences. You cannot opt out of essential cookies without affecting your ability to use b333.
• Analytics cookies: Used to understand how players navigate the b333 platform — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised. It helps us improve the platform for all Bangladesh players.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious device behaviour.

b333 does not use third-party advertising cookies or social media tracking pixels. You can manage cookie preferences through your browser settings. Disabling analytics cookies will not affect your ability to play games or make transactions on b333.

b333 retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. Here is how long we typically retain different categories of data:

• Account data: Retained for the duration of your account and for five years after account closure, in line with standard anti-money laundering record-keeping requirements.
• Transaction data: Retained for five years from the date of the transaction.
• Identity verification documents: Retained for five years from the date of verification or account closure, whichever is later.
• Support communications: Retained for two years from the date of the last communication.
• Usage and analytics data: Retained in anonymised, aggregated form indefinitely for platform improvement purposes. Identifiable usage data is deleted within 12 months of collection.

When data is no longer required, b333 deletes it securely. If you request account closure, your identifiable personal data will be deleted or anonymised within 30 days, subject to any legal retention obligations that require us to keep certain records for longer.

As a b333 player, you have the following rights over your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond to all data rights requests within 30 days.

• Right of access: You can request a copy of all personal data b333 holds about you at any time.
• Right to rectification: If any of your personal data held by b333 is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: You can request that b333 delete your personal data. We will comply unless we are required by law to retain certain records.
• Right to restrict processing: You can ask b333 to stop using your data for certain purposes while a dispute or investigation is ongoing.
• Right to data portability: You can request a copy of your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (such as promotional communications), you can withdraw that consent at any time via your account settings.
• Right to object: You can object to b333 processing your data on the basis of legitimate interests. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

b333 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the b333 platform in any way.

If b333 discovers that personal data has been collected from a person under the age of 18, that account will be closed immediately, all data will be deleted, and any funds in the account will be returned to the payment source. If you believe a minor has registered at b333, please contact our support team immediately so we can investigate and take action.

b333 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration:

• Encryption: All data transmitted between your device and b333 servers is encrypted using industry-standard TLS (Transport Layer Security) protocols.
• Access controls: Access to personal data within b333 is restricted to authorised personnel who need it to perform their job functions. All staff with data access are subject to confidentiality obligations.
• Secure payment processing: Payment transactions are processed through bKash and Nagad's own secure infrastructure. b333 does not store your mobile wallet PIN, OTP, or full transaction credentials.
• Fraud monitoring: b333 uses automated systems to monitor for unusual account activity, suspicious login attempts, and potential fraud in real time.
• Regular security reviews: b333 conducts regular reviews of our security practices and updates them in line with industry best practices.

While b333 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your b333 account and never share your login credentials with anyone.

b333 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that affect how we use your personal data, b333 will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of b333 after any update to this policy constitutes your acceptance of the revised version.

We recommend checking this page periodically to stay informed about how b333 handles your personal data. If you have any questions about a change to this policy, contact our support team before continuing to use the platform.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how b333 handles your personal data, please get in touch. Our support team is available 24 hours a day, seven days a week.

• Live Chat: Available directly on the b333 platform — average response time under two minutes.
• Email: [email protected] — responses within 24 hours.

For data access, correction, or deletion requests, please contact us via live chat or email with your registered mobile number and a brief description of your request. We will acknowledge your request within 48 hours and complete it within 30 days.